Your Privacy, Our Commitment

We collect different types of information to provide you with secure and seamless banking services, including:

• Personal Information: Name, email, phone number, date of birth, and identification documents.
• Financial Information: Bank account details, transaction history, and payment information.
• Device & Usage Information: IP address, browser type, device information, and login activity for security purposes.
• Cookies & Tracking Technologies: To enhance user experience and analyze service usage.

We use the collected data for:

• Providing secure and efficient banking services.
• Processing transactions and managing your account.
• Enhancing user experience and personalizing services.
• Detecting and preventing fraud and unauthorized access.
• Complying with legal and regulatory requirements.

We implement strict security measures to protect your data, including:

• Advanced encryption technology to secure transactions.
• Multi-factor authentication (MFA) for account protection.
• Regular security audits and compliance with industry regulations.
• Restricted access to sensitive information, ensuring only authorized personnel can access it.

We do not sell or rent your personal data. However, we may share it with:

• Regulatory Authorities: To comply with legal and financial regulations.
• Trusted Partners: To provide essential banking services (e.g., payment processing).
• Fraud Prevention Agencies: To detect and prevent financial crimes.

We may share your information with third parties only when:

• Required by law or regulation
• Necessary for processing transactions or providing services (e.g., payment processors)
• You have provided explicit consent

As a customer, you have the right to:

• Clear and transparent information about products and services
• Access, correct, or delete your personal data
• Withdraw consent at any time
• Lodge complaints and expect fair handling
• Protection against unauthorized transactions or unfair practices

As a user, you have the right to:

• Access and review your personal data.
• Update or correct any inaccurate information.
• Request data deletion, subject to legal obligations.
• Opt-out of marketing communications.